1. Introduction

Welcome to The Hammocks at Southport Homeowners Association ("HOA," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our HOA community portal website.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, street address, email address, phone number, and co-owner information when you register or update your profile.
• Property Information: Your street address within The Hammocks at Southport community.
• Communication Data: Messages, posts, comments, and other content you submit through the community feed, news board, or ARC requests.
• Usage Information: Information about how you interact with our website, including login times and features accessed.
• Photos: Images you upload to the community gallery.

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the HOA community portal
• Process ARC (Architectural Review Committee) requests
• Facilitate communication between residents and the HOA board
• Maintain the resident directory
• Send important HOA announcements and notifications
• Administer community voting and polls
• Manage community events and calendar
• Improve our services and user experience

4. Information Sharing

Your information may be shared with:

• Other Residents: Your name, address, and contact information (if provided) may be visible to other residents in the community directory.
• HOA Board & Committee Members: Board members, ARC committee members, and management company representatives have access to relevant information to perform their duties.
• Service Providers: Third-party services that help us operate our website (e.g., email services for notifications).

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and review your personal information
• Update or correct your information through your profile
• Request deletion of your account (contact the HOA administrator)
• Opt out of non-essential communications

7. Cookies and Tracking

Our website uses essential cookies to maintain your login session and remember your preferences. We do not use tracking cookies for advertising purposes.

8. Children's Privacy

Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact the HOA Board through the community portal or at your next HOA meeting.